[rescue] Telling it like it is

[rescue at sunhelp.org]

>From NANOG, an IETF internet draft of 
Operator Requirements of Infrastructure Management Methods

"- Interfaces should be optimized for worst-case operation, not
best-case operation. Best-case is a group of programmers working
alone in a fully-stocked lab environment with a testbed network
of known and contained parameters and no time pressure.  Worst
case is a junior operator in the field, crouched in front of a
rack of unidentified and undocumented equipment in a hot, dark,
noisy machine room, with senior management yelling in both ears
about thousands of customers out of service, and only a VT100
serial terminal at hand.  Worst-case is far more common than
best-case."
   
< snicker - snicker :) >