[SunRescue] online deal ethical q

[Berserkoberserko at thb.on.ca]

Reagen Ward wrote:

> Here's an offtopic (but not entirely offtopic) question:
>
> I sold a computer to someone via ebay, and priority mailed it + insurance.  It
> got there today, a full 7 days after shipment, and was VERY badly damaged.  It
> clearly took a detour to someone's home, where it was damaged; even the battery
> was pried open with a screwdriver.
>
> In such a situation, what do I do?  Do I let the buyer handle the insurance
> claim, or do I refund the money and pursue it myself?  If I pursue it, I would
> need the damaged eq shipped to me from CA, and who's to say that it wasn't
> damaged in the second shipment?  One could argue that since I upheld my part of
> the deal, he should handle things, but the buyer was very nice and prompt, so
> I want to make sure he's happy with my part of the deal.
>
> I have the insurance receipt and the shipping cost receipt with the clerk's
> name on it.  He has not asked for a refund, and he did say that he'd head to
> the USPS and ask what needs to be done.

When your buyer got the package did he note any damage to the box with the shipper
if not he is SOL because unless you do that they usually don't do much at least in
my shipping experience...