[SunRescue] ss20 error

[Chris Drelich]

These are internal SCA drives.  There is no cable.
Chris

Drew Schatt wrote:
> 
> I also know from personal experience that sense key errors can also
> be caused by SCSI chains being too long or on not high enough quality
> cables. You might want to get shorter, higher quality cables as that
> might help, if the drives are external...
>         -Drew
> At 7:44 PM -0400 3/19/00, D.A. Muran-de Assereto wrote:
> >I've seen one case of a Sense Key error being caused by a bad controller.
> >The machine (SS20) had removable drives, and some idiot pulled them while
> >the machine
> >was running.
> >The drives survived beautifully, but the on-board SCSI was never the same;
> >it produced
> >random garbase and errors on known good drives until we got the hint and
> >replaced the machine
> >from depot.
> >
> >Dave
> >
> >-----Original Message-----
> >From: rescue-admin at sunhelp.org [mailto:rescue-admin at sunhelp.org]On
> >Behalf Of Taren
> >Sent: Sunday, March 19, 2000 14:08
> >To: rescue at sunhelp.org
> >Subject: Re: [SunRescue] ss20 error
> >
> >
> >Every time I've seen a sense-key error, it's been an indication that the
> >drive
> >is going, or has already, bad.  As this is a hardware failure, I'd back up
> >as
> >much as you can from the drive, and install a new hd.  You might try
> >reformatting it to see if that clears the error, but I don't think that
> >normally
> >works.
> >
> >>
> >>  > -----Original Message-----
> >>  > From: Chris Drelich [mailto:hyena at interport.net]
> >>  > Sent: Sunday, March 19, 2000 7:10 AM
> >>  > To: rescue at sunhelp.org
> >>  > Subject: Re: [SunRescue] ss20 error
> >>  >
> >>  >
> >>  > Hmm, just tried set it "Motor Start" and no such luck, still
> >>  > the same errors.
> >>  > :(  The webpage for the system is
> >>  > http://www.seagate.com/support/disc/specs/scsi/st39173wc.html
> >>  > if anyone has the
> >>  > time to help me figure out this mystery, it would be greatly
> >>  > appreciated.
> >>  > Chris
> >>
> >>  You've got me pretty well stumped, at least for a weekend.  You might try
> >>  putting the drive into the other SCA slot, just for good luck, or trying
> >>  another SCA drive in that slot of the SS20, to determine if something has
> >>  gone bad on the backplane or something.  I really don't know.
> >>      Greg
> >>
> >>  P.S. I know I didn't snip, but I'm hoping somebody else will take a look
> >at
> >>  this and reply with the right answer...
> >>
> >>  >
> >>  > Gregory Leblanc wrote:
> >>  > >
> >>  > > > -----Original Message-----
> >>  > > > From: Chris Drelich [mailto:hyena at interport.net]
> >>  > > > Sent: Saturday, March 18, 2000 10:27 AM
> >>  > > > To: rescue at sunhelp.org
> >>  > > > Subject: [SunRescue] ss20 error
> >>  > > >
> >>  > > >
> >>  > > > Can someone tell me what this might mean, and how I might go
> >>  > > > about fixing it?
> >>  > > > This is on an ss20, the problem drive is a Seagate
> >>  > > > Baracuda(ST39173WC), I've
> >>  > > > been trying many things and asking many people, and yet to
> >>  > > > get a answer that
> >>  > > > gets it to work.  This hard drive is known to be working, so
> >>  > > > thats not the
> >>  > > > problem. This is the error:
> >>  > > >
> >>  > > > WARNING:
> >>  > > >
> >>  > /iommu at f,e000000/sbus at f,e0001000/espdma at f,400000/esp at f,800000/sd at 1,0 :
> >>  > > >         Error for Command: load/start/stop        Error
> >>  > > > Level: Retryable
> >>  > > >
> >>  > > >                 0
> >>  > > >         Vendor: SEAGATE                           Serial Number:
> >>  > > >         Sense Key: Not Ready
> >>  > > >         ASC: 0x4 (LUN not ready), ASCQ: 0x0, FRU: 0x2
> >>  > > >
> >>  > > >
> >>  > > > It does this a few times and then goes "offline."
> >>  > >
> >>  > > Hmm, what are the jumpers set to on this drive?  That
> >>  > doesn't look to me
> >>  > > like an SCA part number, but I never can remember, maybe
> >>  > that's what the C
> >>  > > means...  Basically the error message is saying that the
> >>  > drive is not
> >>  > > replying to the load/start/stop commands.  How is the
> >>  > auto-start/spin-up
> >>  > > jumper set?  Try chaning that.  IIRC, the termination power
> >>  > jumper should be
> >>  > > removed on internal drives to the SS20, if the drive has
> >>  > one.  It's been a
> >>  > > while since I've played with those drives, so maybe they don't have
> >>  > > termpower.
> >>  > >         Greg
> >>  > >
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