[SunRescue] ss20 error

[Chris Drelich]

Well, it seems to be only on this one drive, as the previous drive in the space
was alright.  I had just upgraded from a 1GB Seagate to a 9GB Seagate.  Also,
its the same error all the time.  So, both the person I got the ss20 and 9GB
from claim theirs works, so I was hoping I would find a config error that could
easily be resolved instead of replacing one of the two.
Chris

"D.A. Muran-de Assereto" wrote:
> 
> I've seen one case of a Sense Key error being caused by a bad controller.
> The machine (SS20) had removable drives, and some idiot pulled them while
> the machine
> was running.
> The drives survived beautifully, but the on-board SCSI was never the same;
> it produced
> random garbase and errors on known good drives until we got the hint and
> replaced the machine
> from depot.
> 
> Dave
> 
> -----Original Message-----
> From: rescue-admin at sunhelp.org [mailto:rescue-admin at sunhelp.org]On
> Behalf Of Taren
> Sent: Sunday, March 19, 2000 14:08
> To: rescue at sunhelp.org
> Subject: Re: [SunRescue] ss20 error
> 
> Every time I've seen a sense-key error, it's been an indication that the
> drive
> is going, or has already, bad.  As this is a hardware failure, I'd back up
> as
> much as you can from the drive, and install a new hd.  You might try
> reformatting it to see if that clears the error, but I don't think that
> normally
> works.
> 
> >
> > > -----Original Message-----
> > > From: Chris Drelich [mailto:hyena at interport.net]
> > > Sent: Sunday, March 19, 2000 7:10 AM
> > > To: rescue at sunhelp.org
> > > Subject: Re: [SunRescue] ss20 error
> > >
> > >
> > > Hmm, just tried set it "Motor Start" and no such luck, still
> > > the same errors.
> > > :(  The webpage for the system is
> > > http://www.seagate.com/support/disc/specs/scsi/st39173wc.html
> > > if anyone has the
> > > time to help me figure out this mystery, it would be greatly
> > > appreciated.
> > > Chris
> >
> > You've got me pretty well stumped, at least for a weekend.  You might try
> > putting the drive into the other SCA slot, just for good luck, or trying
> > another SCA drive in that slot of the SS20, to determine if something has
> > gone bad on the backplane or something.  I really don't know.
> >       Greg
> >
> > P.S. I know I didn't snip, but I'm hoping somebody else will take a look
> at
> > this and reply with the right answer...
> >
> > >
> > > Gregory Leblanc wrote:
> > > >
> > > > > -----Original Message-----
> > > > > From: Chris Drelich [mailto:hyena at interport.net]
> > > > > Sent: Saturday, March 18, 2000 10:27 AM
> > > > > To: rescue at sunhelp.org
> > > > > Subject: [SunRescue] ss20 error
> > > > >
> > > > >
> > > > > Can someone tell me what this might mean, and how I might go
> > > > > about fixing it?
> > > > > This is on an ss20, the problem drive is a Seagate
> > > > > Baracuda(ST39173WC), I've
> > > > > been trying many things and asking many people, and yet to
> > > > > get a answer that
> > > > > gets it to work.  This hard drive is known to be working, so
> > > > > thats not the
> > > > > problem. This is the error:
> > > > >
> > > > > WARNING:
> > > > >
> > > /iommu at f,e000000/sbus at f,e0001000/espdma at f,400000/esp at f,800000/sd at 1,0 :
> > > > >         Error for Command: load/start/stop        Error
> > > > > Level: Retryable
> > > > >
> > > > >                 0
> > > > >         Vendor: SEAGATE                           Serial Number:
> > > > >         Sense Key: Not Ready
> > > > >         ASC: 0x4 (LUN not ready), ASCQ: 0x0, FRU: 0x2
> > > > >
> > > > >
> > > > > It does this a few times and then goes "offline."
> > > >
> > > > Hmm, what are the jumpers set to on this drive?  That
> > > doesn't look to me
> > > > like an SCA part number, but I never can remember, maybe
> > > that's what the C
> > > > means...  Basically the error message is saying that the
> > > drive is not
> > > > replying to the load/start/stop commands.  How is the
> > > auto-start/spin-up
> > > > jumper set?  Try chaning that.  IIRC, the termination power
> > > jumper should be
> > > > removed on internal drives to the SS20, if the drive has
> > > one.  It's been a
> > > > while since I've played with those drives, so maybe they don't have
> > > > termpower.
> > > >         Greg
> > > >
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> 
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