[SunRescue] Real ISP

[Paul Khoury - Tech Support]

At 03:12 PM 2/24/00 -0800, you wrote:
>> -----Original Message-----
>> From: Michael C. Vergallen [mailto:mvergall at double-barrel.be]
>> Sent: Thursday, February 24, 2000 3:08 PM
>> To: rescue at sunhelp.org
>> Subject: Re: RE: RE: [SunRescue] Real ISP
>> 
>> > Really, how many of you guys would answer phones all day and talk to
>> > people who thought that tall thing with the floppy hole in 
>> the front and a
>> > CD drawer was the external modem?  (it took me 20 minutes 
>> on the phone to
>> > figure that one out, since the thing with the picture on 
>> the front was the
>> > "computer", it wasn't until she mentioned the big wire 
>> going from the
>> > external modem to the printer that I finally caught on)
>> 
>> Shit man...you made me spill bear all over my keyboard ... And
>> made me laugh...
>
>Does everybody on this list have a drinking problem?  That's two people
>trying to ruin their computers with drinks of some kind today...  

Well, try being in a help desk environment dealing with computer-illiterate
people
all day - like people running NT, and think a service pack is a Server Package
or something...

Not to mention that I work for one of the biggest ISPs, so we have a high
call volume...
=/