[geeks] Testing a new hard drive...

[Mark Benson]

Drive
in Anti-Static Bag
in Airpak
in WD Box (it's OEM boxed not retail)

That was then in More Airpak (which was punctured)
in the Vendor's box Which was crushed and split open)

My concern was it had bounced hard more than once by the looks or had
something dropped on it. Didn't know whether it had taken a whack in
transit.

The drive passed the Extended SMART test with no errors, by the way :)

I'll let it slide as it seems to be okay and also given everything and
it's dog's already gone wrong with this order and frankly I'll never
use the vendor again. I'm sick of looking at the pile of paperwork and
at this juncture they already know I'm seriously pissed off with them.
-- 

Mark Benson

On Thu, Oct 8, 2015 at 3:38 PM, Lionel Peterson <lionel4287 at gmail.com> wrote:
> My warranty point was for after you 'accept' the drive and it subsequently
> fails once pulled from spares bin.
>
> How was the drive packed? Was it in an anti-static bag, shoved inside a
> 'bubble pack' or was it in a retail box w/ plastic end caps? Was drive
> packaging damaged or was postal packing (outer box, bag, etc.) damaged?
>
> I've had items delivered and left out in the rain, the outer box was soaked,
> but electronics inside was still dry inside shrink wrap. It pissed me off, but
> all items were fine.
>
> Lionel
>
>> On Oct 8, 2015, at 8:12 AM, Mark Benson <md.benson at gmail.com> wrote:
>>
>> Thanks.
>>
>> I wasn't going to warranty it, as it would have been transit damage -
>> not WD's problem - I was going to return it as goods unfit for purpose
>> to the supplier. I figure if it passes the SMART test it'll be okay.
>> It's not like I'm putting iti in a mission critical server or
>> anything.
>>
>> --
>>
>> Mark Benson
>>
>>> On Thu, Oct 8, 2015 at 1:43 PM, Lionel Peterson <lionel4287 at gmail.com>
> wrote:
>>> I would think DBAN would be a reasonable exercise of a disk drive since
> will
>>> repeatedly write to every sector on the platter.
>>>
>>> Also, if you submit the drive for a replacement under warranty the
> replacement
>>> drive comes from the manufacturer, not the retailer.
>>>
>>> Lionel
>>>
>>>> On Oct 8, 2015, at 4:04 AM, Mark Benson <md.benson at gmail.com> wrote:
>>>>
>>>> I just received delivery of a 500GB WD Black hard drive from a supplier
> I'm
>>>> not planning to use again. I think it's polite to say the packaging was
> in
>>>> a poor state when it arrived.
>>>>
>>>> I only needed it as a service spare (I got a Black for the 5 yr warranty)
>>>> so it's not urgently required but would like to assure myself it's okay,
>>>> before storing it.
>>>>
>>>> Suggestions? Do I test it then store it if it's okay or kick off and get
> it
>>>> replaced (beating in mind they'll probably send the replacement the same
>>>> way).
>>>>
>>>> Any good test routines I can run on it? I have Windows and Debian to
> hand.
>>>>
>>>> --
>>>>
>>>> Mark Benson.
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