[geeks] Open appeal to all Androiderati

[Phil Stracchino]

On 11/04/14 22:38, Michael Parson wrote:
> On Tue, 4 Nov 2014, Phil Stracchino wrote:
>> Samsung support had me wipe the cache already.  That didn't help.
>>
>> Unfortunately I had to contact them via live chat on the phone itself
>> because their web site doesn't work in any of my browsers.  Gotta wonder
>> how they managed to make it *that* broken.
> 
> There's cache, and there's data, wiping them is two different operations.
> 
> I don't have any 4.4.x devices, my S3 is 4.3.0 (Stock from Samsung), but
> if you open the Application manager, then pick an app, any app, there
> are separate buttons for "Clear Data" and "Clear Cache".
> 
> The 'cache' is the stuff the app has built up while running, downloaded
> files, other stuff, much like a browser's cache.  Clearing the cache
> might slow things down if it has to re-grab something, but overall,
> shouldn't affect the functionality of the app.
> 
> The 'data' is the bits that customize the app post-install.
> Preferences, usernames, etc.  Clearing data should revert it to
> just-installed state.

Sure.  Just saying, that was their first recommendation and it didn't
work.  I'm a little hesitant to do a full wipe of preferences; I'm
hoping to find a surgical option first before i roll out the nukes.


-- 
  Phil Stracchino
  Babylon Communications
  phils at caerllewys.net
  phil at co.ordinate.org
  Landline: 603.293.8485