[geeks] FYI - great HP printer tech support page

[Charles Shannon Hendrix]

Sat, 23 Sep 2006 @ 19:46 -0400, Nick B. said:

> 	Nick
> On Sat, Sep 23, 2006 at 06:25:33PM -0400, Charles Shannon Hendrix wrote:
> > The funny thing is a "manager" joined the conversation to try and help.
> > 
> > It didn't, because he and the tech couldn't understand each other
> > either.
> > 
> > Sigh...
> 
> You'd think at that point the clue would dawn on someone...

Companies outsource "tech support" to try and save money, and they rely
on the end user to do the work necessary to make up for their
incompetence.

Why spend money on good quality and tech support, when you can rely on
users who will repair your product and support it for you?


-- 
shannon "AT" widomaker.com -- ["And in billows of might swell the Saxons
before her,-- Unite, oh unite!	Or the billows burst o'er her!" -- Downfall
of the Gael]