[geeks] HP announces EOL for AlphaServer systems

[Nick B.]

It "was" WD.  On the other hand, I've rma'd quite a few drives with WD 
and they've always accepted "BIOS does not see the drive".  (there may be
another maker who is less flexible, I just know that for at least a few
months WD did "require" their diags).
	Nick
On Sat, Nov 12, 2005 at 04:21:10PM -0600, Michael Parson wrote:
> On Sat, Nov 12, 2005 at 05:14:14PM -0500, der Mouse wrote:
> >> One of the drive manufactuers insists that you run their diag
> >> software on the drive and send them the diag code before they'd RMA
> >> it.  That was a pain, esp when the drive wouldn't even spin up.
> >
> > I'd expect that to get them in trouble, since not everyone will have
> > anything their diag software will run on; demanding that the customer
> > buy a new machine to their specs before they'll honour the warranty
> > sounds like the sort of thing that needs slapping down.
> >
> > Which manufacturer was this?  I'd like to know whom to avoid.  (Or has
> > the policy changed by now?)
> 
> Don't remember, it was either Maxtor or WD, been a couple of years since
> I had to do that.  I did have one drive that did work enough to spin up,
> but would give a bad error code, so I just kept that one handy and fed
> them that for future RMAs.
> 
> -- 
> Michael Parson
> mparson at bl.org
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