[geeks] backups

[Gregory Leblanc]

On Sun, 2001-12-02 at 15:58, Rob wrote:
> You're talking about when you're the end customer. We're talking about
> being the ISP and having to argue with the telco.

Nope, both ends can get covered.  Although we were maintained that we
weren't an ISP, we were providing all of the services of a typical
"local" ISP.  With our original service contract, we had a QoS from our
ISP (verio, ick), and a completely separate agreement with the local
fiber company that covered our loop out to the ISP.  Dual charges
sucked, and having to call 2 NOCs sucked, but somebody paid for it when
the lines went down.
	Greg

> 
> - Rob
> 
> On 2 Dec 2001, Gregory Leblanc wrote:
> 
> > On Sun, 2001-12-02 at 09:42, Bill Bradford wrote:
> > > On Sun, Dec 02, 2001 at 12:25:07PM -0500, Joshua D Boyd wrote:
> > > > Don't these T1 things that you guys get usually come with QoS clauses in your
> > > > contract?
> > >
> > > Yeah, but the guy with the backhoe out in the parking lot doesent care..
> > >
> > > (qos usually doesent cover circuit problems...)
> >
> > You've got the wrong QoS.  :-)  We always got guarantees on both the
> > local loop, and the service.  Not always from the same vendor though...
> > 	Greg