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Your Support Contract

GNU development tools provide a powerful, integrated applications development environment. Cygnus Support is one of the primary develpment centers for GNU tools; your support contract links you directly with the developers. With this release, Cygnus Support has provided the latest fully-tested release of the GNU tools, preconfigured for your supported system.

Updates to your progressive release

Every quarter during the period of your support contract, Cygnus Support provides an updated toolchain, complete with the latest enhancements and improvements. The updates also include bug fixes and updated documentation. Most customers receive these updates automatically; if you wish to get automatic updating, please call our support hotline at +1 415 903 1401.

You also receive a monthly newsletter, Inside Cygnus Engineering, which keeps you informed about release dates, improvements, new supported platforms, and new products. We often request information about your needs via surveys in this newsletter.

Contacting Cygnus Support

You can reach Cygnus Support by email, phone, or fax. To submit problem reports,

Faxes are answered 8 am--5pm, Monday through Friday.

Future Needs

The availability of source code enables anyone to enhance the GNU tools. While Cygnus is doing the greatest amount of ongoing development, many other users around the world are also contributing enhancements and improvments. Cygnus integration and regression testing ensures that enhancements made elsewhere can work with Cygnus' developments. As your needs evolve, so do the capabilities of the GNU tools and the support services available from Cygnus Support.


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